The entire Prestige staff! They are so professional – Scott and Vince do a great job with our events.

United Way

Services Available

The Duke Energy Convention Center has the following services available to Exhibitors. Please click on the category to see more information.

Electrical, Utilities and Cleaning

The Duke Energy Convention Center is the exclusive provider of Electric, Utilities, and Carpet Cleaning. Please order these services online here or download the order forms below. For questions, call Exhibitor Services at 513-419-7317 or DECC-Exhibitorservices@comcastspectacor.com

Duke Energy Convention Center 11==11 EVENT: LOCATION: DUKE ENERGY CONVENTION CENTER DATES: ADVANCE RATE DEADLINE: EVENT ID #: Are you submitting your order before the deadline? Y or N (21 days prior to Move-In Date) Quantity Item Description Advance Price Floor Price Amount Due 120 Volt 5 amp (0-500 watts) $65.00 $130.00 120 Volt 10 amp (501-1000 watts) $80.00 $145.00 120 Volt 15 amp (1001-1500 watts) $95.00 $160.00 120 Volt 20 amp (1501-2000 watts) $110.00 $175.00 208 Volt Single Phase 20 amp $175.00 $350.00 208 Volt Single Phase 30 amp $225.00 $410.00 208 Volt Single Phase 50 amp $250.00 $610.00 208 Volt Single Phase 60 amp $375.00 $615.00 208 Volt Three Phase 20 amp $225.00 $525.00 208 Volt Three Phase 30 amp $325.00 $565.00 208 Volt Three Phase 50 amp $425.00 $840.00 208 Volt Three Phase 60 amp $500.00 $850.00 Total A: Elkiipment- 7% tax is charged on all equipment rentals Quantity Item Description Advance Price Floor Price Amount Due Extension Cord (Circle One): 15', 25', 50' $20.00 $35.00 Power Strip (5 outlets) $20.00 $35.00 Tri-Tap (3 outlets) $10.00 $15.00 Festoon Cable (Circle One): 25', 50', 75' $50.00 $75.00 Gaffers Tape (For purchase Only) $30.00 $40.00 Power Disconnect Switch 480 Volt (Installation Not Included, See Labor Below) $100.00 $150.00 Adaptors (Twist Lock, Straight Blade) $25.00 $50.00 Adaptors (Camlock) $50.00 $75.00 Subtotal B: Tax (7%): Total B: Item Description Advance Price Floor Price Amount Due One Location Only (Complete and Submit Booth Layout Form) $60.00 $90.00 More Than One Location Within Booth (Complete and Submit Booth Layout Form) $40.00 Each $60.00 Each More than 10 Locations Within Booth (Complete and Submit Booth Layout Form) $35.00 Each $60.00 Each Technical Labor-M-F 8a-5p $60/HR Technical Labor-Nights/Weekend $110/HR Service Location Labor refers to each individual location where power is needed within your booth according to your floor plan or booth layout form submitted. Revised-October 2016 Total C: TOTAL PAYMENT DUE: Pricing includes service to the back of your booth for the duration of the show. No excess storage or utility space is available behind your booth. All island booths must indicate their "Main Drop" location on their floor plan. Main Drops are made from overhead/ceiling. Your main drop is included in the price of the service. Is your booth larger than 20x20? If yes, a scaled drawing is required with submittal. Orders will not be processed if any information is missing. All information must be received before the advance rate deadline date to receive the advance rate. See Terms and Conditions. Don't see what you need? Call us! Additional products and services are available. If 24 Hour Service is needed, please contact us for pricing. Payment in full must be received before service is provided Return completed forms to: Attn: Exhibitor Services 525 Elm St., Cincinnati, OH 45202 Phone: (513) 419-7317 Fax: (513) 419-7327 Company Name: Phone #: Company Address City: State: Zip: Ordered By: E-Mail Address: All receipts will be sent via email. Payment Type (Circle One): Visa MC Amex Check (make checks payable to Duke Energy Convention Center) Card Holder Name: Acct. #: Exp. Date: Sec Code: Card Holder Address: City: State: Zip: **Card Holder Signature: Date: I also authorize any unpaid balances to be charged to the credit card provided. By returning this form, customer agrees to all Terms and Conditions (see Terms and Conditions). DECC reserves the right to correct orders that have been totaled incorrectly. Rates are subject to change without notice.

Electrical Order Form

Cost per day multiplied by the number of days will give you your total cost. 1Total B: Duke Energy Convention Centel liWievic gili Item Description COMPANY: BOOTH # EVENT: LOCATION: DUKE ENERGY CONVENTION CENTER DATES: ADVANCE RATE DEADLINE: EVENT ID #: 1 Are you submitting your order before the deadline? Y or N (21 days prior to Move-In Date) Advance Price Floor Price Amount Due Compressed Air 3/8" line with 1/4" Coupler (Only available in Halls A/B/C on Level 1) (Pressure Regulator or Moisture Control is Not Provided) $150.00 $250.00 Compressed Air 3/8" line with 3/8" Coupler (Only available in Halls A/B/C on Level 1) (Pressure Regulator or Moisture Control is Not Provided) $150.00 $250.00 Natural Gas Service (only available in Halls A/B along column line on Level 1) "Please contact DECC Engineering prior to ordering $225.00 $375.00 Water Connection 1/2' or 3/4" connection; 45-60 PSI (Level 1 Only) (Garden Hose Connection-No Drain Provided) $125.00 $200.00 Drain Line-1/2" or 3/4" (Garden Hose Connection) (Lines May Not Cross Aisles or Doorways, Contact DECC Prior to Ordering) $100.00 $200.00 Water Fill and Gravity Drain One Time Up to 100 gallons (Pumping Out is Not Included) $100.00 $150.00 Water Fill and Gravity Drain One Time 101-500 gallons (Pumping Out is Not Included) $125.00 $200.00 Water Fill and Gravity Drain One Time 501-1,000 gallons (Pumping Out is Not Included) $200.00 $300.00 Water Fill Additional over 1,000 Gallons (Add Per Gallon) $0.15 $0.25 Water Pump Out Service Using submersible Utility Pump (15-20 Gallons Per Minute Capacity) $50.00 Daily Vacuuming Booth size x = $100.00 Total A: Advanced Price: Sq. Ft. X $0.25 = $ Floor Price: Sq. Ft. X $0.35 = $ sq. ft. Per Day Per Day Number of Days Dates Please note the days you would like your booth vacuumed, and any additional special instructions. Carpet Cleaning Services CHARGES BASED ON GROSS SQUARE FOOTAGE OF EXHIBIT BOOTH SPACE. Credits/cancellations for cleaning will not be considered unless filed at the Service Desk in writing prior to show cleaning. Item Description Porter Service Number of Days Advance Price $25/Day Floor Price Amount Due Dates Trash removal, counter wipe down, & pan/broom -Revised-October 2016 $35/Day Total C: TOTAL PAYMENT DUE: $ Pricing includes service to the back of your booth for the duration of the show. No excess storage or utility space is available behind your booth. All island booths must indicate their "Main Drop" location on their floor plan. Main Drops are made from overhead/ceiling. Your main drop is included in the price of the service. Is your booth larger than 20x20?* If yes, a scaled drawing is required with submittal. Orders will not be processed if any information is missing. All information must be received before the advance rate deadline date to receive the advance rate. See Terms and Conditions. Don't see what you need? Call us! Additional products and services are available. If 24 Hour Service is needed, please contact us for pricing. Payment in full must be received before service is provided. Return completed forms to: Attn: Exhibitor Services 525 Elm St., Cincinnati, OH 45202 Phone: (513) 419-7317 Fax: (513) 419-7327 Company Name: Phone #: Company Address City: State: Zip: Ordered By: E-Mail Address: All receipts will be sent via email. Payment Type (Circle One): Visa MC Amex Check (make checks payable to Duke Energy Convention Center) Card Holder Name: Acct. #: Exp. Date: Sec Code: Card Holder Address: City: State: Zip: Card Holder Signature: Date: I also authorize any unpaid balances to be charged to the credit card provided. By returning this form, customer agrees to all Terms and Conditions (see Terms and Conditions). DECC reserves the right to correct orders that have been totaled incorrectly. Rates are subject to change without notice.

Utilities and Carpet Cleaning Order Form

Duke Energy Convention Center Y BOOTH LAYOUT FORM Unless otherwise specified, all power and/or utilities will be installed at a single location: At the back of the booth (in-line or end-cap booths), or in the most convenient location for DECC. (island booths). Service Location Labor refers to each point where services are placed within your booth. (see order form) Please show desired service locations using legend below. Additional charges will apply if electrical service is needed in specific/multiple location(s) within your booth and/or connection to exhibitor equipment or ran through structures. Adjacent Booth # For Additional Information please refer to DECC Terms and Conditions Adjacent Booth # Adjacent Booth # Adjacent Booth # 0 ® 0 0 0 0 0 8 Main Drop 120V 5AMP 120V 10AMP 120V 15AMP 120V 20AMP 208V 20AMP 208V 30AMP Compressed Water Special *0n site contact information will be used if our engineers need clarification on service location. Event: Booth #: Booth Size Move-In Date: Company Name: Email: On-Site Contact: Cell Phone: Is your Booth Carpeted?: Date of Carpet Install: Revised July 2016

Booth Layout Form

Note: The wattage's given below from those listed. Check the Wattage Reference are estimates. The actual wattage nameplate on the appliance to determine Guide required for your appliances may differ the actual wattage required. Tool or Appliance Running Wattage Ampage Air Compressor -1 HP 1600 20amp Air Compressor -1/4 HP 975 10amp Belt Sander 1200 15amp Bench Gridner 6" 720 10amp Bench Gridner 8" 1400 15amp Bench Grinder 10" 1600 20amp Blender 375 5amp Blow Dryer 1500 15amp Cash Register 100-200 5amp Chain Saw, electric -14" 1200 15amp Coffee Maker 1200 15amp Copier 1501-2000 20amp Copier(desktop) 501-1000 10amp Electric Drill -1/2" 600 10amp Electric Drill - 3/8" 440 5amp Electric Oven/Grill* 1500 15amp Electric Stove - 8" Element* 2100 30amp Electric Stove- 6" Element* 1500 20amp Fan 200 5amp Food Processor/Juicer 400 5amp Food Processor/Juicer (large) 1500 15amp Freezer upright 600 10amp Heat Lamp (single bulb)* 250 5amp Home Theater Receiver 250 5amp Hot Plate* 1200 15amp Inflatables* (dependent on size) 501-2000 10amp-20amp Iron* 1100 15amp Laptop 800 10amp Lead Retrieval 1-500 5amp Light Bulb- 65 watts 65 5amp Light Bulb- 75 watts 75 5amp Light-Quartz Halogen - 1,000 1,000 10amp Light-Quartz Halogen - 300 300 5amp Light-Quartz Halogen - 500 500 5amp Microwave Oven - 1000 Watt* 1000 10amp Microwave Oven - 625 Watt* 625 10amp Money Blowing Booth 1501-2000 20amp Monitor 1-500 5amp Photo booth 501-1000 10amp Plasma screen up to 50" 375-500 5amp Popcorn Machine 1501-2000 20amp Printer- Inkjet 80 5amp Printer- LASER 900-1200 10-15amp Radio 300 5amp Refrigerator 19 cu ft 500 5amp Refrigerator 21 cu ft 850 10amp Scanner 1500 15amp Steamer* 1500 15amp Stereo Receiver 450 5amp Stereo System 100 5amp Sump Pump - 1/2 HP 1050 15amp Sump Pump - 1/3 HP 800 10amp Table saw/Radial Arm Saw - 10" 2000 20amp Toaster* 1000 10amp Toaster oven* 1500 15amp TV - color 27" 500 5amp TV- small 200 5amp VCR/DVD Player 100 5amp Water Cooler 200 5amp Water cooler with Hot Water 600 10amp Water Well Pump - 1/3 HP 1000 10amp X-Box, PlayStation 740 10amp

Wattage Reference Guide

Food and Beverage

Food and Beverage services are available through Spectra, the exclusive Food Services and Hospitality provider of the Duke Energy Convention Center. Enhance your booth with delicious food offerings or order lunch for your hard working staff during set-up or show hours. Check out the Hospitality Menu below. If you would like to get approval to serve sample food items at your booth, please complete the Sample FB Request below.

Duke Energy Convention Center Exhibitor Hospitaiity Men-11 SPECTRA BY COMCAST SPECTACOR Spectra Food Services & Hospitality is the exclusive provider of food and beverages at the Duke Energy Convention Center. Exhibitors are prohibited from bringing outside food and beverages into the facility. This rule will be strictly enforced. To place an order, please email the completed order form to steven hennigan(&,comcastspectacor.com or fax your order to (513) 419-7275 $45.00/Gal $45.00/Gal stir sticks and napkins (3GAL Beverage Services Freshly Brewed Starbucks Premium Coffees Starbucks Tazo Teas *Coffee Service includes cups, creamers, sugar, artificial sweeteners, Assorted 12 oz. Canned Pepsi Soft Drinks $66.00/cs. Assorted 20 oz. Bottled Pepsi Soft Drinks $84.00/cs. Bottled 20oz Aquafina Spring Waters $84.00/cs. Assorted Bottled Fruit Juices $84.00/cs. Fresh Brewed Ice Tea $30.00/Gal. Lemonade $30.00/Gal. Bakery Fresh Items Assorted Danish and Pastries $34.00/Dz. Assorted Muffins $34.00/Dz. Assorted Bagels w/Cream Cheese $34.00/Dz. Fresh Baked Cookies $32.00/Dz. Fresh Baked Brownies $32.00/Dz. Assorted Granola Bars $33.00 Dz Candy Bars $30.00/Dz. From The Kitchen Domestic Cheese Display with Baguettes and Crackers (serves 20 ppl. Sliced Fresh Fruit Display (serves 20 ppl.) Whole Fruit Basket (20 pieces) Individual Bags of Chips, Pretzels French Onion Dip (1-qt.) Ranch Dip (1-qt) Fresh Salsa (1 qt.) Guacamole (1 qt.) Mixed Nuts (2 lbs.) Hard Candy or Mini Candy Bars (2 lbs.) Server Attendant (per 4 hour period) $80.00 $105.00 $50.00 $2.25 each $16.00 $13.00 $16.00 $18.00 $58.00 $30.00 $100.00 minimum) All catered events are subject to a 21% Management Charge and prevailing Cincinnati sales tax. This Management Charge is the sole property of the food/beverage service company or the venue owner, as applicable, is used to cover such party's costs and expenses in connection with the catered event (other than employee tips, gratuities, and wages), and is not charged in lieu of a tip. The Management Charge is not a tip, gratuity, or service charge, nor is it purported to be a tip, gratuity, or service charge, for any wait staff employee, service employee, service bartender, or other employee, and no part of the Management Charge will be distributed (as a tip, gratuity, or otherwise) to any employee who provides service to guests. A $25.00 delivery fee will be applied for orders under $250.00. Duke Energy Convention Center Exhibitor Hospitaiity Men-11 Specialty Carts Ice Cream Ice Cream Freezer Rental Premium Ice Cream and Frozen Fruit Bars * 1.1ERKIVII&UFEF' 206V Magnum Bars Gourmet Soft Pretzel Display Pretzel Warmer/Display Case Rental Salted or Unsalted Gourmet Soft Pretzels Set-up includes Mustard, Napkins and Deli Paper (minimum Old-Fashioned Popcorn Cart Popcorn Machine Rental Popcorn Kits (oil, flavored salt & popcorn kernels) Set-up includes Bags and Napkins Popcorn for 8 Hours Service Water Cooler Service Water Cooler Rental (Includes 1-5 Gal. Jug) Additional 5-Gallon Bottle Set-up includes 9 oz. cups Ice Service 20 lb. Bag of Ice 20 Gallon Igloo Cooler Rental *Client may supply container SPECTRA BY COMCAST SPECTACOR $50.00 per day $4.00 each $7.50 each $6.00 each $90 per day $4.00 each order of 100 pretzels) Box Lunches To include; choice of Turkey, Roast Beef or Vegetarian Wrap, Kettle Chips, Whole Fruit and Gourmet Jumbo Cookie (Minimum order of 10 required) $400 per day $130 per day $30.00 each $25.00 per bag $15.00 per day $18.00 each Food Vouchers Upon request, Spectra will be happy to provide food vouchers that can be used at all concession outlets. You can assign these vouchers with a spending limit and when your staff or customers use the vouchers, you will be billed only for the retail amount used. These vouchers will not have a cash value. All catered events are subject to a 21% Management Charge and prevailing Cincinnati Sales Tax. This Management Charge is the sole property of the food/beverage service company or the venue owner, as applicable, is used to cover such party's costs and expenses in connection with the catered event (other than employee tips, gratuities, and wages), and is not charged in lieu of a tip. The Management Charge is not a tip, gratuity, or service charge, nor is it purported to be a tip, gratuity, or service charge, for any wait staff employee, service employee, service bartender, or other employee, and no part of the Management Charge will be distributed (as a tip, gratuity, or otherwise) to any employee who provides service to guests.. A $25.00 delivery fee will be applied for orders under $250.00. Duke Energy Convention Center Exhibitor Hospitality Menu INFORMATION AND PAYMENT POLICIES PLEASE SEE THE ORDER FORM ATTACHED SPECTRA BY COMCAST SPECTACOR The exhibitor hospitality menu features some of our most requested items. While they are suggestions, we will be glad to custom design a menu to suit your particular needs. Please request a copy of our catering menus to view more options. SPECTRA FOOD SERVICES will use high-grade disposable ware on the Exhibit Hall floor. A 100% advance payment is required at the time your order is placed. Spectra accepts: American Express, Master Card and Visa. A $25.00 delivery fee will be applied for orders under $250.00, not including service charges or sales tax. On-site orders or re-orders are subject to product availability. Re-orders require a 45-minute advanced notice. Client is responsible for ordering all necessary electricity. Electricity is ordered directly through the Duke Energy Convention Center. DAY/ DATE START TIME END TIME ITEM DESCRIPTION ITEM PRICE TOTAL SHOW NAME: BOOTH # ORDERED BY: ONSITE CONTACT: NAME PHONE SUB TOTAL $ EMAIL DELIVERY FEE IF LESS THAN $250 $ COMPANY FAX Management Charge (21%) $ ADDRESS SUB TOTAL $ CITY SALES TAX (7%) $ STATE ZIP TOTAL DUE $ SPECTRA BY COMCAST SPECTACOR CREDIT CARD AUTHORIZATION PLEASE FAX CREDIT CARD AUTHORIZATION TO (513)419-7275 ± PLEASE DO NOT EMAIL COMPANY NAME PLEASE PRINT CLEARLY THE FOLLOWING INFORMATION: &$5' +2/' (51161$0 ( ADDRESS: PHONE: II ID) ID) ID) ID) ID) ID) ID) ID) ID) ID) ID) ID) ID) ID) ID) ID) ID) ID) ID) ID) ID) • MI • D, • • D, • • D, • • D, • • D, • • D, • • D, • • D, • • D, • • D, • • D, • • D, • • D, • • D, • • D, • • D, • • D, • • D, • • D, • • D, • • No, • PLEASE CIRCLE WHICH TYPE OF CARD BELOW: 3 3 " GSS 5 D OR PURCHASING CARD CORPORATE CARD CONSUMER OR PERSONAL CARD A GOVERNEMENT ISSUE CARD: PLEASE CIRCLE ONE: AMERICAN EXPRESS, VISA, MASTERCARD OUTSTANDING AMOUNT TO BE CHARGED TO CREDIT CARD $ CARD NUMBER: EXPIRATION DATE: AUTHORIZATION CODE:

Exhibitor Hospitality Menu

Duke Energy Convention Center AUTHORIZATION REQUEST FOR illir FOOD & BEVERAGE Spectra Food and Beverage has exclusive food and beverage distribution rights within The Duke Energy Convention Center. Ohio State Law prohibits any person or organization from bringing alcoholic beverages onto a licensed premise. All alcoholic beverages for display or distribution MUST be purchased from Spectra Food and Beverage. Event sponsoring organizations and/or their exhibitors may distribute sample food and/or beverage products ONLY upon written authorization. Duke Energy Convention Center exhibitors may distribute Food & Beverage samples in authorized space and must not be in competition with products or services offered by Spectra Food and Beverage. Samples must be representative of products manufactured or sold by the company exhibiting. Free samples are limited to 4 ounces of non-alcoholic beverage and 2 ounces of food. Exact descriptions of sample and portion size must be submitted to the Food and Beverage Office for written approval 14 days prior to the opening of the event. No alcoholic samples may be distributed. Any exhibitor giving away and/or selling food in their booth must have a permit and all appropriate fees on file with the Cincinnati Department of Health. GENERAL CONDITIONS: Items dispensed are limited to products manufactured, processed or distributed by exhibiting firm. All Items are limited to "SAMPLE SIZE". o Beverages limited to maximum 4oz. container o Food items limited to "bite size" or 2oz. o Food and/or beverage items used as traffic promoters (i.e. popcorn, coffee, bar services) MUST be purchased from Spectra Food and Beverage. Product(s) you wish to dispense Size of portion to be dispensed SERVICE REQUIRED Dry Storage: No Yes ($150.00 per day) per pallet Freezer Refrigerator ($40.00 per day) 20Ib. bag of ice @ $10.00 per bag Approved: Approved: Spectra Food and Beverage Duke Energy Convention Center Manager Name of Event: Date: Booth No. Company Name: Phone No. Address: Show Manager Approval: Date: Please send Sample Request Form to Catering Sales Manager- Kathy_Heyman@ComcastSpectacor.com or fax 513.419.7275 Revised -July 2016 I I I

Sample F&B Request

Telecommunications

Smart City is the exclusive telecommunications provider at the Duke Energy Convention Center. These services can be ordered online here or by completing the form below and returning to the address provided. For more information, contact the on-site General Manager at 513-419-7201.

SmartCity® Duke Ener Convention Center m InnaTi Internet Service Contract Cincinnati Convention Center Exhibitor Company Name: Show Name: Billing Company Name: Show Dates: / / To / / Billing Company Address: Incentive Order Deadline: 14 Days Prior to 1st Day of Show Move-in City, State / Country, Zip: Booth / Room #: Contact Name: Phone Number: ( ) -Contact Email: Cell Number: ( ) On-Site Contact: On-Site Number: ( ) When your order is processed, you will receive an email with a link to Smart City Networks payment portal. Payment in full is required prior to the event. With execution of this document the Customer hereby authorizes Smart City to provide services as requested herein, is authorized to request such services and acknowledges full and complete understanding of the Terms and Conditions and Attachments. View complete Terms & Conditions at: orders.smartcitynetworks.com/tc.aspx?center=099 Print Authorized Name Accepting Terms and Conditions: Dedicated Wired Internet - Routers Allowed Connection speeds of 3Mbps and up Required for: • Web Casting • HD Streaming • Routers (wired or wireless) Includes 5 Static Public IP Addresses Authorized Signature Accepting Terms and Conditions: Broadband Wired Internet - No Wired or Wireless Routers Connection speeds of 1.5Mbps Burstable to 3Mbps, DHCP Recommended for: • Email • Social Media • Surfing the web Includes 1 Private IP Addresses Additional services available — please contact us at (888) 466-6911 or visit our website ORDER ONLINE: orders.smartcitynetworks.com/ordering.aspx ***Incentive rate applies to orders received with payment 14 days prior to 1st day of show move-in*** 1. Internet Services - Routers Prohibited QTY Incentive Base On-Site Total a. Broadband Internet Service - Includes 1 Private IP Address $895 $1,140 $1,368 b. Additional Device for Broadband Service, Per Device Up to 4 $185 $220 $255 If you require 6 or more devices ± Please call (888) 446-6911. 2. Dedicated Internet Services - Routers Supported a. Dedicated 3Mbps - Includes 5 Static IP Addresses $3,495 $4,370 $5,244 b. Dedicated 6Mbps - Includes 5 Static IP Addresses $5,900 $7,375 $8,850 c. Dedicated 10Mbps - Includes 5 Static IP Addresses $7,850 $9,810 $11,772 d. Dedicated 15Mbps - Includes 5 Static IP Addresses $11,700 $14,630 $17,556 e. Dedicated 20Mbps - Includes 5 Static IP Addresses $15,500 $19,380 $23,256 f. Upgrade to 29 Public Static IP Addresses $995 $1,194 $1,433 Higher Bandwidth Services Available ± Please call (888) 446-6911 for quote. 3. Internet Equipment & Labor a. Switch Rental - up to 24 ports $185 $225 $270 b. Patch Cable (up to 100') - Cat5e $50 $62 $74 c. Labor / Floor Work - Fee Per Hour $125 $125 $125 4. Wireless Customized Hot Spots Available - Please call (888) 446-6911 for quote. 5. Special Quote - Attachment A or Statement of Work (if applicable) 6. Distance Fee of $500 Internet / $100 Telephone for each line outside the convention venue x (# of lines) SUBTOTAL Make Checks Payable to SMART CITY NETWORKS Send Completed Orders with Payment To: 5795 W. Badura Avenue, Suite 110 Las Vegas, NV 89118 (888) 446-6911 FAX (702) 943-6001 csrOsmartcity.com ESTIMATED 10% Tax/FEES GRAND TOTAL Effective January 1, 2019 - December 31, 2019 Customer No: 2019 - 019 - Network Security claration Center: Duke Energy CC ( 01 9 ) - 0 H Company Name: Show: Booth / Room #: Customer / Ref #: 2019 — 019 - The Network Security Policy implemented for this Facility requires Customer(s) adherence to several necessary precautions in order for Smart City to maintain a healthy, viable network for all Customers. This declaration of compliance with the security requirements as noted herein IVIDaDFUTZ ®13J FP HarlaR3P CSRIF11-VIDCGEP XWEHIFFP SOANGIMJ CHaby an authorized Customer representative and mailed or faxed to Smart City prior to the requested network service(s) being activated IRLII&X\ANPI-LIVXM111-1. Network Security Policy: 6P DLISLWIIHTX1111-MANIXIDGEI-MFWOUI-FIMIUMUI-BSIEFFM/v1C1116P DLISLUMV1:14111RURs) have the latest virus scan software, Windows® security updates, system patches, and any other technological precautions necessary to protect the Customer(s) and others from viruses, P DIERXVIRRJUDP VIDO2{1311111-1,131AXSIBMCDSSEFDIFEVIIIISC REI-MFHIVHZ KIFICE01-131-191P SCFW16 P DUI& 11b1/11:1-1111 RUNILP I) Itause service LCAUXS\LIKVIR&XViliF' RWIZ KIFICIWIDDGIRT211/FRX1-RLIKR FO1IW 11NRXI/yrior notice DLIMMVItole discretion. The device(s) in question will remain disconnected until all issues are adequately resolved. All charges will apply and no refunds will be given. Additional charges may apply for trouble diagnosis and / or problem resolution. Smart City has implemented filtering policies on all Internet routers. These filters block all inbound Internet Control Message Protocol (ICMP) -- Ping, Traceroute, etc. -- destined to any Smart City Network(s). Smart City understands that Ping and Traceroute are valuable troubleshooting tools; INI-U-IRUI-116P MIMI/13W llow ICMP (Ping & Traceroute) packets sourced from any Smart City network(s). Further, Smart City has implemented filters on the following TCP and UDP port numbers: UDP ± 137, 138, 402, 1434 and TCP ± 135, 139, 402, 445, 4444. Customers requiring inbound or outbound access to any of the filtered ports, should contact a Smart City customer service representative in advance of the event with details of the specific requirements so that Smart City may consider the potential of a customized alternative. ( DFKAXASPI-LVIDMQ-NVIVIIP SRIMIGARZ P DI 11XYD32[2E IINIEGYDCFFIGDMIF RIKREIIEDARZER EDIANASP HIEUHIEFRnfident that we can provide network services that perform as expected for all clients. Please inform all show site personnel about the importance of Smart City's Network Security compliance issues Services are activated after Smart City is in receipt of this signed declaration of compliance with our network security requirements Device(s) Operating System: Total # of Devices Connecting to Smart 1411/R UN Type of Anti-Virus Software Installed: Norton McAfee Other: Virus Scan Last Updated - Date: / / Security Updates Last Performed - Date: / / Are You Renting Computers? Yes No Rental Company Name: Rental Company Contact: Contact Number: With execution of this document the Customer hereE\ [ITAIMNINDAMANP RISUMICHCINDISPFK, KIFK2 LaIEFICFRXI-RNGIRSP WSW network(s) at the above noted Facility and Show / Event has been properly protected, contains anti-virus software, and the latest patches and security updates have been installed. Customer(s) also accepts the 111-NSREMELOWIRM/HISFURUP DCFFICRI WNW I-LIVINDISP H5E132ii understands the conditions placed on service delivery by this document as well as the potential that additional charges may be incurred NiKRXGAXASPI-LIKIE141XSP HatE1-111RXMAREGII-IS1-191P SCAMP DLISIMMetwork(s) performance. The Customer acknowledges that this Network Security Declaration is part of the Customer Contract allowing Smart City to provide requested service(s) and is subject to change without notice. Signature Date Printed Name Title 5795 W. Badura Ave, Suite 110 at DVS I-U CVETI 1-MXDIE11111111LIMILLEMEE-11111111[1111111111111WEEE-6087 ELM 1111??WE?E-6001 /Alla SmartCity, WirelesVerformance Agreement ,,mg Center: Duke Energy CC (019) - 0 H Company Name: Show: Booth / Room #: Customer / Ref #: 2019 — 019 - Overview Smart City is the exclusive provider for wired and wireless services for the Facility and has in operation a comprehensive wireless 802.11 network. The actual maximum bandwidth available depends on how many users are accessing the network simultaneously at any given time dependent upon the type of service purchased. Router, Streaming Applications, VolP, DHCP, NAT or Proxy Servers are not allowed with this connection. Smart City can engineer custom dedicated network(s) to achieve your company objectives. Please contact us at (888) 614-2637 to discuss your network design. Custom Wireless Networks If you require wireless 5 GHz access for application demonstrations, Smart City is able to build a custom 5 GHz wireless network in your booth. Please call Smart City at (888) 614-2637 for a custom wireless quote. Internal Networks Smart City is the exclusive provider of all voice, wired and wireless data services. Wireless Devices not authorized by Smart City are strictly prohibited. Smart City requires all Customers showcasing their wireless products to contact Smart City 21 days prior to the show move-in so that we may engineer a cohesive network operating without interference (all approvals will incur a Wireless Engineering Management Fee). Please provide Smart City with the make and model of your wireless router for network approval (wireless access points without adjustable power outputs cannot be authorized under any circumstances). Wireless devices need to be programmed on-site following Smart City guidelines. Customer Acceptance Wireless service is inherently vulnerable to interference from other devices that transmit similar radio frequency signals or that operate within the same frequency spectrum. Smart City does NOT recommend wireless service for mission critical services such as presentations or product demonstrations that can accept a wired connection. Per our Terms DOM FCGITIKVIDANGI:COP DM& 11)541n1 X\ AAP HL & RallICIFWP EMHIRI MCI CZ LLIHOWilkilYWHEP IWO& service EMMUIXSVIRCIAIVA 1:0421/111{RIENVIIIIMAND 1-131/1DMIMIDCGARIGINFRM-RS011 MI-UMW 1-14/1141XSP FIZINNo service refunds will be given. ALL WIRELESS ACCESS POINTS NOT AUTHORIZED BY SMART CITY ARE PROHIBITED. I hereby attest that I understand the limitations and vulnerabilities of the wireless service provided by Smart City. I also understand that if I use this service for any reason including, but not limited to, demonstrating, showcasing or presenting my product(s), Smart City will not be responsible for possible interference that I may experience. Upon receipt of the completed Smart City Contract, Smart City Services will be activated / available for your use. Signature: Date: Printed Name: Title: Email: Contact Phone #: 5795 W. Badura Ave, Suite 110 CV19I-U Wad 1-hD2D??????????11E?11-?????????M?E-6087 ?) im?iE?E-6001 ' SmartCity, Center: Show: Communications Cable Duke Energy CC (019) - OH Company Name: Booth / Room #: Customer / Ref #: 2019 - 019 - Voice and Data communications cabling. Smart City is the exclusive installer of Voice and Data communications cabling. Smart City provides cabling to booths, within booths (under carpet and flooring) and from booth-to-booth. Fiber Optic, twisted pair (Category 3, 5 and 6), CCGDZIRAll-LEDDEDMINBFFP P XCIFDiLliCIEFDESIDOXCEI-U6 P DMA IlLh( SI-LIOPHE IMPORTANT!! Prior to installation of service, a complete floor plan is required. Please utilize this grid should you not have your own floor plan to send us. You may use a different floor plan for each service group (Telephone, Internet, etc.) or combine all services on one floor plan. For a floor plan to be considered complete it must include all the information listed below (Main Distribution Location 30 ' / designated location of items within the booth, surrounding booths, scale-length and width). Adjacent Booth or Aisle# Adjacent Booth or Aisle# i • - 1 - 1 - 1 - 1 - i - j• • 1 • 1 • .•• .•• .•• . . . . . . .•• .•• . .•• .•• .•• . .•• .•• . . . . . . . . . . . . .• .• .• .• .• .•• .•• .• .• .•• .•• .•• .•• .•• . .•• .•• .• .•• . .•• . .• .•• . . .•• . . . .•• . .•• t t t t t t t t t . . . . . .•• .•• .•• .•• .•• .•• .•• .•• . .•• .•• .•• .•• .•• .•• . .•• .•• .•• .•• .•• .• .•• . .•• . .•• .•• .•• .•• . .•• i • - 1 - 1 - 1 - 1 - i - j• • 1 • 1 • • . • . • . • . . • . • .•• .•• .• .• .• .• . .•• .• .• . . .•• .• .• .• .• .•• .•• .• .• .• .•• .•• .• .•• . . . . .• . • .• .•• .•• .•• .•• .•• .• .•• .•• .•• I • i i i i • i i • i i .• • • • • .• .• • . • . . .•• .•• .•• .•• .•• .•• .•• .• .• .• .• .•• .•• .•• • . • . .• . .• • .• .••' .••' .•• .••' .•• .•• .•• .•• .•• .• .•• .• .•• .• .•• .•• .• . • • • • . . • • t t t t t 1 t t t . . . . . . .•• .•• .•• .•• .•• . .•• .•• .•• .•• .•• .•• .•• .•• .•• .•• .•• . .•• .•• .•• • . .• .•• .•• .•• .•• .•• .•• .•• .• .• .• .•• .•• .• .• .• t t t t t t t t t .•• .•• ., ., ., ., .•• ., ., .•• .•• .•• .•• .•• .•• .•• .•• .•• .•• .•• .• .•• .•• .•• .•• . .•• .•• .•• .•• . .•• .•• .•• .•• .•• . .•• .•• t t t t t t t t t . . .•• .•• .•• .•• .•• .•• .•• .•• .•• .•• .•• .•• .•• .•• .•• .•• .•• .•• .•• .•• .•• .•• .•• .•• ., . . . . .•• .•• . . . . . . I . 4 i i i 4 4 4 .•• . . • . • . • . • . .•• • . • . . . . . . .•• • . • . • . • . .•• • . • . .• . . . . . . • . • . • . • . .•• • . • . .•• . . . . . . • . • . • . • . .•• • . • . .•• . . . . . . . . . • . • . • . • . • . • . • . • . • . . . . . . . . . • . • . • . • . • . • . • . • . • . . . . . . . . . • . • . • . • . • . • . • . • . • . . . . . . . . . • . • . • . • . • . • . • . • . • . . . . . . . . . • • • • • • • • • Adjacent Booth or Aisle# Adjacent Booth or Aisle# = Main Distribution Location (MDL) ± The originating line(s) for service, whether from overhead, a floor pocket or a column, will be CHDA-IJH2AREDIMDL"LEHRUHIEFICa limeaNazlIMM RXlibooth. Example: Storage area, back of booth, etc. (unless specified, the CH DANRIMIHIMDL"EZLMEHINHEEDFNIIRI IINFLEFIRWRIDA6 P DLIZBAI/V331/FIllialaRINHIP IRVAFRal-1:11-1CMIEFDIVEMS 073IIMIBUIR services to their final destination within the ERF6MIZERWEINA11111FP 1111HIMDL". A per line move fee will apply to relocate services within your booth after they have been engineered and / or installed. T=I RFD ACRI C7 I®CKFE1-Mi) RWHVITURtilIFLANBFFP P XCIFDELIVINTXLSP HIDA9T" 1/1.1/PC/C./ RFDEURI ESUP D340.1%1113% 1-LI1F1-111" XEVIH"EI3 MC& CES/1PC" liDMEEFIUM FP smtvc- RUB P DI [MR perform your floor work, you will need to indicate the location of each item you want cabled. Make sure to order your floor work, hubs, and patch cables early and in advance of the show moving in. Orientation = 7 KI-1114FRICERLIS MBITIVIVall1RXCEICO RUMMERS lCiP XP SCHIVall1RXCI3Cd 114FRKFRUS more would be more helpful) for Smart City to accurately install your services. Size = Booth dimensions (example 10x10) . Scale = 1 Box is equal to ft. 5795W. Badura Ave, Suite 110 41:1/[9 FU CMIII 1-hDaY111111111[11111111111110EEE-1111111111111111111110EEE-6087 CO D[ WE??M?E-6001 KI1111111.1 SmartCity. Center: Show: Communications Cable Duke Energy CC (019) - OH ABC EXAMPLE SHOW Company Name: ABC EXAMPLE COMPANY Booth / Room #: Customer / Ref #: 2019 - 019 - )00C - )000C 1234 Voice and Data communications cabling. Smart City is the exclusive installer of Voice and Data communications cabling. Smart City provides cabling to booths, within booths (under carpet and flooring) and from booth-to-booth. Fiber Optic, twisted pair (Category DriErD32aTEFFE[ IDCD321XCIRM-LEDZYDMINBFFP P XCIF1311CIEBBIIDIEKCEI-U8 P DLIMLIAIVIDUHIRI SR.11/A-In IMPORTANT!! Prior to installation of service, a complete floor plan is required. Please utilize this grid should you not have your own floor plan to send us. You may use a different floor plan for each service group (Telephone, Internet, etc.) or combine all services on one floor plan. For a floor plan to be considered complete it must icFacHroamwmaRuP ascillANGIEHIE JD DIM IIMEXILIMI RFD,LIKPO ' / .11 designated location of items within the booth, surrounding booths, scale-length and width). 0 Adjacent Booth or Aisleg Adjacent Booth or A sle= MDL L single' Line w4Phonsi... __ _. ..? T C er ....„.. _ N N N ..,. 1 , NIPI_N, 14. N, 114:NN Y N. _./ i C corriputer ML = Multi- Line Phone i I ? -r Computer Adjacent Booth or Aisle= Frcirit Adjacent Booth or Aisle# = Main Distribution Location (MDL) ± The originating line(s) for service, whether from overhead, a floor pocket or a column, will be G-13/1-1,11-12ARIDIMDL'IlEHRUHIEFICa limeaNaZ 11111M RXUEFRACCA [ DP SOW. IRO HCEDUI-DCCEDFNIR CITIRACCE-Winm less specified, the CHDANIRLANHIMDL" CZ LMEHINKEDFNIRI INFLIEFRICRIDA6 P DM& LIXIVSERIPALRaCINHCP ROAFRal-C11-1WIEFDSCIERC$ 0131Ai 1BaLliCER VHitlF1-MIRINFILMQ3CEI-MIEDIIKEZ 111111CMHCERRNCZ LICINAIUFP INHIM Nils. SI-LPICHCP RYHCH-FICZ messy) to relocate services within your booth after they have been engineered and / or installed. T =I RFDACRI HINSKR:1-1?0 CarlIVITURAIRMABFFP P XCIFDELVENTXLSP HOfiT CCEI I/H/PC/C=i RFDEUR SUP D3 4CMALICHIV 1-131F1-111" )EVE H i[3 MC& DES/IPC'llraIRLIMFP smtvc- 11111 FU6 P DI I BAVAIV perform your floor work, you will need to indicate the location of each item you want cabled. Make sure to order your floor work, hubs, and patch cables early and in advance of the show moving in. Orientation = 7 KI-1114FRIVCRI$ MBLEIVIVNIRXCEICIM RUMMERS CP IQP XP 11:1-11110a111RXCELQ1 CYFRACRUS MINITIVIIHTX11.1H3AlliRCERL more would be more helpful) for Smart City to accurately install your services. Size = Booth dimensions (example 10x10) 20 x 20 . Scale = 1 Box is equal to 2 ft. ????1 ErYcDGUDIVA-1 n. XIINE??114 Da Hi [mad FhDODE11111111LLIME1111M11-11111111MILLEMEE-6087 IL) q 11111??1I?E-6001 SmartCity. SmartCity® Duke Energy Convention Center EillEiMIBTI Telephone Contract Cincinnati Convention Center Exhibitor Company Name: Show Name: Billing Company Name: Show Dates: / / To / / Billing Company Address: Incentive Order Deadline: 14 Days Prior to 1st Day of Show Move-in City, State / Country, Zip: Booth / Room #: Contact Name: Phone Number: ( ) -Contact Email: Cell Number: ( ) -On-Site Contact: On-Site Number: ( ) _ When your order is processed, you will receive an ema'l with a link to Smart City Networks payment portal. Payment in full is required prior to the event. With execution of this document the Customer hereby authorizes Smart City to provide services as requested herein, is authorized to request such services and acknowledges full and complete understanding of the Terms and Conditions and Attachments. View complete Terms & Conditions at: orders.smartcitynetworks.com/tc.aspx?center=099 Print Authorized Name Accepting Terms and Conditions: Authorized Signature Accepting Terms and Conditions: Additional services available — please contact us at (888) 466-6911 or visit our website ORDER ONLINE: orders.smartcitynetworks.com/ordering.aspx ***Incentive rate applies to orders received with payment 14 days prior to 1st day of show move-in*** 1. Voice Services: PBX Service - Domestic LD Included QTY Incentive Base On-Site Total $275 $345 $414 a. Single Line - ? Instrument, ? Non Dial 9, ? Intl LD b. Multi-line Phone w/ 1 main number & 1 rollover line $415 $520 $624 c. Speaker Phone Line w/ Polycom Instrument $465 $575 $690 2. Special Quote - Attachment A or Statement of Work (if applicable) 3. Distance Fee of $100 for each Telephone line outside the convention venue x (number of lines) SUBTOTAL Make Checks Payable to SMART CITY NETWORKS Send Completed Orders with Payment To: 5795 W. Badura Avenue, Suite 110 Las Vegas, NV 89118 (888) 446-6911 FAX (702) 943-6001 csrPsmartcity.com ESTIMATED 10% Tax/FEES GRAND TOTAL Effective January 1, 2019 - December 31, 2019 Customer No: 2019 - 019 - Center: Show: Communications Cable Duke Energy CC (019) - OH Company Name: Booth / Room #: Customer / Ref #: 2019 - 019 - Voice and Data communications cabling. Smart City is the exclusive installer of Voice and Data communications cabling. Smart City provides cabling to booths, within booths (under carpet and flooring) and from booth-to-booth. Fiber Optic, twisted pair (Category 3, 5 and 6), CCGDZIRAll-LEDDEDMINBFFP P XCIFDiLliCIEFDESIDOXCEI-U6 P DMA IlLh( SI-LIOPHE IMPORTANT!! Prior to installation of service, a complete floor plan is required. Please utilize this grid should you not have your own floor plan to send us. You may use a different floor plan for each service group (Telephone, Internet, etc.) or combine all services on one floor plan. For a floor plan to be considered complete it must include all the information listed below (Main Distribution Location 30 ' / designated location of items within the booth, surrounding booths, scale-length and width). 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I . 4 i i i 4 4 4 .•• . . • . • . • . • . .•• • . • . . . . . . .•• • . • . • . • . .•• • . • . .• . . . . . . • . • . • . • . .•• • . • . .•• . . . . . . • . • . • . • . .•• • . • . .•• . . . . . . . . . • . • . • . • . • . • . • . • . • . . . . . . . . . • . • . • . • . • . • . • . • . • . . . . . . . . . • . • . • . • . • . • . • . • . • . . . . . . . . . • . • . • . • . • . • . • . • . • . . . . . . . . . • • • • • • • • • Adjacent Booth or Aisle# Adjacent Booth or Aisle# = Main Distribution Location (MDL) ± The originating line(s) for service, whether from overhead, a floor pocket or a column, will be CHDA-IJH2AREDIMDL"LEHRUHIEFICa limeaNazlIMM RXlibooth. Example: Storage area, back of booth, etc. (unless specified, the CH DANRIMIHIMDL"EZLMEHINHEEDFNIIRI IINFLEFIRWRIDA6 P DLIZBAI/V331/FIllialaRINHIP IRVAFRal-1:11-1CMIEFDIVEMS 073IIMIBUIR services to their final destination within the ERF6MIZERWEINA11111FP 1111HIMDL". A per line move fee will apply to relocate services within your booth after they have been engineered and / or installed. T=I RFD ACRI C7 I®CKFE1-Mi) RWHVITURtilIFLANBFFP P XCIFDELIVINTXLSP HIDA9T" 1/1.1/PC/C./ RFDEURI ESUP D340.1%1113% 1-LI1F1-111" XEVIH"EI3 MC& CES/1PC" liDMEEFIUM FP smtvc- RUB P DI [MR perform your floor work, you will need to indicate the location of each item you want cabled. Make sure to order your floor work, hubs, and patch cables early and in advance of the show moving in. Orientation = 7 KI-1114FRICERLIS MBITIVIVall1RXCEICO RUMMERS lCiP XP SCHIVall1RXCI3Cd 114FRKFRUS more would be more helpful) for Smart City to accurately install your services. Size = Booth dimensions (example 10x10) . Scale = 1 Box is equal to ft. 5795W. Badura Ave, Suite 110 41:1/[9 FU CMIII 1-hDaY111111111[11111111111110EEE-1111111111111111111110EEE-6087 CO D[ WE??M?E-6001 KI1111111.1 SmartCity. Center: Show: Communications Cable Duke Energy CC (019) - OH ABC EXAMPLE SHOW Company Name: ABC EXAMPLE COMPANY Booth / Room #: Customer / Ref #: 2019 - 019 - )00C - )000C 1234 Voice and Data communications cabling. Smart City is the exclusive installer of Voice and Data communications cabling. Smart City provides cabling to booths, within booths (under carpet and flooring) and from booth-to-booth. Fiber Optic, twisted pair (Category DriErD32aTEFFE[ IDCD321XCIRM-LEDZYDMINBFFP P XCIF1311CIEBBIIDIEKCEI-U8 P DLIMLIAIVIDUHIRI SR.11/A-In IMPORTANT!! Prior to installation of service, a complete floor plan is required. Please utilize this grid should you not have your own floor plan to send us. You may use a different floor plan for each service group (Telephone, Internet, etc.) or combine all services on one floor plan. For a floor plan to be considered complete it must icFacHroamwmaRuP ascillANGIEHIE JD DIM IIMEXILIMI RFD,LIKPO ' / .11 designated location of items within the booth, surrounding booths, scale-length and width). 0 Adjacent Booth or Aisleg Adjacent Booth or A sle= MDL L single' Line w4Phonsi... __ _. ..? T C er ....„.. _ N N N ..,. 1 , NIPI_N, 14. N, 114:NN Y N. _./ i C corriputer ML = Multi- Line Phone i I ? -r Computer Adjacent Booth or Aisle= Frcirit Adjacent Booth or Aisle# = Main Distribution Location (MDL) ± The originating line(s) for service, whether from overhead, a floor pocket or a column, will be G-13/1-1,11-12ARIDIMDL'IlEHRUHIEFICa limeaNaZ 11111M RXUEFRACCA [ DP SOW. IRO HCEDUI-DCCEDFNIR CITIRACCE-Winm less specified, the CHDANIRLANHIMDL" CZ LMEHINKEDFNIRI INFLIEFRICRIDA6 P DM& LIXIVSERIPALRaCINHCP ROAFRal-C11-1WIEFDSCIERC$ 0131Ai 1BaLliCER VHitlF1-MIRINFILMQ3CEI-MIEDIIKEZ 111111CMHCERRNCZ LICINAIUFP INHIM Nils. SI-LPICHCP RYHCH-FICZ messy) to relocate services within your booth after they have been engineered and / or installed. T =I RFDACRI HINSKR:1-1?0 CarlIVITURAIRMABFFP P XCIFDELVENTXLSP HOfiT CCEI I/H/PC/C=i RFDEUR SUP D3 4CMALICHIV 1-131F1-111" )EVE H i[3 MC& DES/IPC'llraIRLIMFP smtvc- 11111 FU6 P DI I BAVAIV perform your floor work, you will need to indicate the location of each item you want cabled. Make sure to order your floor work, hubs, and patch cables early and in advance of the show moving in. Orientation = 7 KI-1114FRIVCRI$ MBLEIVIVNIRXCEICIM RUMMERS CP IQP XP 11:1-11110a111RXCELQ1 CYFRACRUS MINITIVIIHTX11.1H3AlliRCERL more would be more helpful) for Smart City to accurately install your services. Size = Booth dimensions (example 10x10) 20 x 20 . Scale = 1 Box is equal to 2 ft. ????1 ErYcDGUDIVA-1 n. XIINE??114 Da Hi [mad FhDODE11111111LLIME1111M11-11111111MILLEMEE-6087 IL) q 11111??1I?E-6001 SmartCity.

Smart City Order Form

Audio Visual

Need audio visual equipment for your booth? Prestige AV is our on-site preferred vendor and the exclusive rigging provider (over 200lbs and in our ballrooms). Please contact 513-419-7326 for more information or visit their website at www.prestigeav.com.