From day one, everyone at the Convention Center treated us so well. They knew what they were doing, even at times when we didn’t. We were able to collaborate with them, and they were extremely responsive.

Ohio Women’s Leadership Summit

Service Guide

Our professional staff’s commitment to service at the DECC is to provide our clients, exhibitors and guests with an experience that goes above and beyond their expectations. We take pride in our facility and the community it represents and understand our role in bringing people to Cincinnati and helping them experience all the great things the city has to offer. The information presented in this Service Guide has been designed to assist in acclimating you to our facility by identifying DECC standard operating procedures. This guide serves as a written resource providing value to you in planning your event.